Where can I get my order?
You may receive your order in the address of your choosing (home, office, etc. but never a PO box).
Our delivery service doesn’t include a scheduling option, therefore, the order will be delivered without any previous contact by the carrier and there must be someone to receive the order at the address provided.
How much will I pay in shipping and how much time does it take to get here?
Shipping costs are established per order. The exact price depends on the place of delivery.
Below you will find information about the shipping costs and delivery time for different countries.
|Continental Portugal and Islands||Spain and Balearic Islands**||Zone 1||Zone 2||Zone 3||Zone 4||Zone 5|
|Up 2 Kg||4,95€||7,00€||14,00€||20,00€||16,00€||30,00€||40,00€|
|From 2 Kg to 5 Kg||35,00€||75,00€||85,00€|
|Courier||DPD||DPD||DPD||DPD||Fedex/DHL EXPRESS||Fedex/DHL EXPRESS||Fedex/DHL EXPRESS|
|Delivery Time||1 – 3 days*||1 – 3 days**||2 – 5 days||4 – 7 days||2 – 3 days||2 – 4 days||5 – 7 days|
|Free Delivery||> €60,00||> €90,00||> €200,00||> €300,00||n.a||n.a|
* For the Islands the delivery time of your order will be from 3 to 7 days.
** Plus €30.00 in orders up to 5kg for Canary Islands and Remote Areas of Spain. Delivery from 3 to 7 days.
For orders weighing more than 5 kg, the shipping cost will be calculated at checkout
Customs duties and taxes: Orders sent to countries outside the EU, or with customs and fiscal policies different from most EU countries, may be subject to taxes, customs duties and taxes collected in the country of destination (Import taxes), by that the recipient can bear charges in the clearance of your order.
|Zone 1||Germany, Austria, Belgium, Bulgaria, Croatia, Slovenia, Slovakia, Estonia, France, Greece, Holland, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Poland, Czech Republic, United Kingdom and Romania|
|Zone 2||Denmark, Finland, Sweden, Switzerland and Norway|
|Zone 3||USA, Canada and Mexico|
|Zone 4||Albania, Anguilla, Antigua, Argentina, Australia, Bahamas, Bahrain, Barbados, Belize, Bermuda, Bolivia, Bosnia, Brazil, Chile, China, Colombia, Costa Rica, Cyprus, Egypt, Ecuador, El Salvador, French Guiana, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kuwait, Lebanon, Libya, Macao, Macedonia, Malaysia, Malta, Martinique, Moldova, Montenegro, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Oman, Panama, Paraguay, Peru, Qatar, Russia, Servia, Saudi Arabia, Singapore, South Korea, Suriname, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates and Venezuela|
|Zone 5||Rest of the world|