Payment Methods

  • Which Payment Methods do you accept?

    Accepted Payment Methods:

      • Visa
      • Visa Electron
      • MasterCard
      • Maestro
      • American Express
      • PayPal
      • ATM Reference
      • MBWAY
      • Bank Transfer (IBAN: PT50 0018 000347078829020 14  |  SWIFT: TOTAPTPL   | Conta Santander  0003 4707 8829 020);

     For your safety, security checks are taken on all payments made to us at the time of purchase.

  • Will my personal details stay safe?

    Shop in all confidence at kolorkids.pt thanks to a maximal guarantee of online safety. Kolor Kids is fully engaged in offering clients a safe shopping experience. Your credit card data is transmitted to our server in an encrypted SSL code (Secure Socket Layer) via Adyen and SIBS. KolorKids.pt cannot see your credit card information, and our brokers does not store these numbers on its server. No single person has access to this information, whether digitally, printed or otherwise.

  • I paid with Credit Card , and my card was declined. What happened?

    If your Credit Card has been declined, it could be for a number of reasons:

    • You mistyped your number.
    • You have mistyped the expiration date or the security code (CVV).
    • The name and address does not match the address your bank has on file for you.
    • Your bank has refused the payment for security reasons.
    • There are not enough funds in your account to cover the payment.

    Please contact your credit card provider or bank for more detailed information as to why your payment was refused. We invite you to contact us after in the event that the bank is unable to provide you with a sufficient answer.